Velosurance + Heybike
4.9★
259 Google reviews
$9/mo
Starting premium
100%
Replacement cost
A-rated
A.M. Best underwriter

About Heybike

Heybike started with one commuter. Co-founders Jason and William met in 2017, and in 2018 they built the Cityscape electric cruiser to make getting to work easier. The company grew from a garage into a direct-to-consumer brand that sells through heybike.com, Amazon, Best Buy, and bike dealers.

Value is the pitch. Most Heybike models sell for $899 to $1,699, and the range leans hard on fat tires and folding frames: 20 x 4-inch tires on the Mars and Ranger folders, 26 x 4-inch tires on the Alpha. In August 2026 the San Antonio Spurs named Heybike the team’s official e-bike partner, the brand’s first NBA deal.

Power comes mostly from 750W rear hub motors with 1,000W to 1,500W of peak output. The Alpha is the exception, with a 500W Mivice mid-drive rated at 105 Nm. Several models change class in the Heybike app: the Venus and Hybrid switch between Class 2 and Class 3, and the Titan leaves the factory at 20 mph with a setting up to 28 mph where permitted.

Heybike bike lineup 9 models shown

Most popular Heybike models

Folding fat-tire bikes are the core of the range. The Ranger 3.0 Pro is the flagship and best seller, a step-thru folder with Horst-link full suspension, a torque sensor, and a 720Wh battery. The Mars 3.0 brings full suspension and 95 Nm to a step-over folding frame, the Mars 2.5 is the lower-cost folder with front suspension, and the Ranger S 2.0 pairs a step-thru folding frame with an 80 Nm hub motor. The Alpha moves up to 26 x 4-inch tires and a 105 Nm mid-drive, and the moto-styled Titan adds full suspension and an optional second battery for up to 80 miles.

The commuters round out the lineup. The Cityscape 2.0 is the entry point at $899, with a removable 468Wh battery and a lockable suspension fork. The Venus is the lightweight city and cruiser bike, and the Hybrid carries Heybike’s biggest commuter battery at 864Wh. A $900 to $1,700 e-bike locked on a city rack is a prime theft target, and that daily exposure is what commuter bike insurance is built for.

Heybike Ranger 3.0 Pro
Ranger 3.0 Pro
MSRP $1,499

Heybike's flagship folding fat-tire e-bike, with a step-thru frame, Horst-link full suspension, a torque sensor, and a 720Wh battery. It carries up to 440 lbs of rider and cargo.

$9/mo
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Heybike Mars 3.0
Mars 3.0
MSRP $1,199

A full-suspension folding fat-tire e-bike with 20 x 4-inch tires, a torque sensor, 95 Nm of torque, and a 624Wh battery.

$9/mo
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Heybike Mars 2.5
Mars 2.5
MSRP $999

Heybike's value folder, with a 750W motor (1,000W peak), 85 Nm of torque, front suspension, a removable 600Wh battery, and a 28 mph top speed.

$9/mo
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Heybike Ranger S 2.0
Ranger S 2.0
MSRP $1,199

A step-thru folding fat-tire e-bike with a 750W rear hub motor (1,400W peak), 80 Nm of torque, front suspension, and a 692Wh battery, rated Class 3 at 28 mph.

$9/mo
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Heybike Alpha
Alpha
MSRP $1,299

Heybike's mid-drive fat-tire e-bike, with a 500W Mivice motor rated at 105 Nm, 26 x 4-inch tires, and a 680Wh battery, in step-thru and step-over frames.

$9/mo
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Heybike Titan
Titan
MSRP $1,399 – $1,699

The moto-inspired Titan, launched in 2026, with front and rear suspension, a 750W motor (1,500W peak), and one or two 720Wh batteries for up to 80 miles. It ships as a Class 2 bike at 20 mph and adjusts to 28 mph in the app where permitted.

$9/mo
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Heybike Cityscape 2.0
Cityscape 2.0
MSRP $899

Heybike's entry-level commuter, a step-thru city bike with a 500W motor (1,200W peak), a lockable suspension fork, and a removable 468Wh battery.

$9/mo
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Heybike Venus
Venus
MSRP $1,499

Heybike's lightweight commuter and cruiser, with a 750W motor (1,400W peak), 70 Nm of torque, a 680Wh battery, and Class 2 and Class 3 modes set in the app.

$9/mo
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Heybike Hybrid
Hybrid
MSRP $1,699

Heybike's longest-range commuter, with an 864Wh battery, 75 Nm of torque, adjustable suspension stiffness, and one-tap switching between Class 2 and Class 3.

$9/mo
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Heybike factory warranty

Heybike's Warranty: What It Covers and Where It Stops

Heybike warrants each e-bike bought on heybike.com for two years, excluding wear and tear items. Five terms decide what that is worth to you.

  • Two years from the day the bike arrives

    Each Heybike e-bike is covered for 2 years, excluding wear and tear items, starting the day you receive the bike. Genuine Heybike parts and components carry the same two-year limited warranty.

  • It follows the bike to a second owner

    A subsequent owner gets the same 2-year warranty by providing proof of the original purchase: the original owner's name and order number. The clock still starts on the day the original owner received the bike.

  • Wear items, labor, and freight are yours

    Tires, brake pads, chains, spokes, sprockets, grips, and cables are wear and tear items the warranty does not cover, and labor charges for part replacement are excluded. Heybike may charge a shipping fee to send replacement parts or a replacement bike, and the customer bears the freight on warranty spare parts.

  • Get approval before a shop touches it

    Heybike reimburses third-party repair costs only when you get its approval before the work starts. Repairs made without its knowledge or consent are not reimbursed, and improper assembly, skipped maintenance, or incompatible parts void the warranty.

  • Defects only: crashes and theft are excluded

    The warranty does not cover damage from a crash or accident, or from external causes it lists, including collision and theft. Those are the losses a Velosurance policy is built for.

Summary of the Heybike Limited Warranty Terms (effective July 1, 2024), reviewed September 24, 2026. Applies to Heybike e-bikes bought from the official website, heybike.com. Bikes bought through Amazon, offline dealers, Best Buy, or other channels fall under those channels' warranty policies, and products used or purchased outside the United States are excluded. The manufacturer decides every warranty claim, and its full published terms govern.

More Brands We Insure

Any brand of conventional or Class 1, 2, or 3 electric bike: theft, crash damage, and transit at stated value.

Why Velosurance

Why Velosurance is best for your Heybike

Velosurance is a stand-alone policy that covers theft and accidental damage and can be optioned to create a comprehensive umbrella of protection for your cycling lifestyle.

A-rated
A.M. Best underwriter
$9/mo
Starting premium
4.9★
259 Google reviews
15
years in business
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