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About Ride1Up
Ride1Up launched in 2018 in San Diego, California, with a direct-to-consumer model and a single argument: the markup on a name-brand e-bike pays for retail floor space, not better parts. Founder Kevin Dugger built the company around shipping quality components straight to the rider’s door at prices traditional brands could not match.
The bet paid off. Ride1Up became one of the most recommended value e-bike brands in the US, known for spec sheets that punch above their price: hydraulic disc brakes, torque sensors, and integrated lighting on bikes that cost less than half of comparable shop e-bikes. The catalog grew from a couple of commuter models to a full range.
Ride1Up now spans folding, commuter, touring, carbon road, and electric mountain bikes. The Portola folds for apartment storage, the Roadster V3 keeps weight low with a belt drive, and the 700 Series, Turris, LMT’D V2, and Vorsa cover daily commuting. The Prodigy V2 runs a German Brose mid-drive, the CF Racer1 is a carbon fiber lightweight, and the TrailRush and Revv1 take the brand off-road.
Most popular Ride1Up models
Ride1Up’s core is the value commuter. The Portola is the compact folding bike for small spaces and transit, the Roadster V3 is the lightweight belt-drive option, and the Turris is the adventure-touring commuter with a 750W motor. The 700 Series and LMT’D V2 are the fully-loaded daily commuters, the latter with a torque sensor, and the Vorsa is the newer full-size all-around bike.
At the premium end, the Prodigy V2 uses a German Brose mid-drive motor for a natural pedaling feel, and the CF Racer1 is an ultra-light carbon fiber e-bike for fitness and road riding. The TrailRush is the trail-ready hardtail electric mountain bike, and the Revv1 is the moped-style platform that switches between Class 2, Class 3, and off-road modes. With most of the lineup built for daily urban riding, a Ride1Up is the kind of bike that lives outside coffee shops and offices, where theft is the real risk and stand-alone commuter bike insurance matters most.
Ride1Up's compact folding e-bike, built for apartment storage, car trunks, and transit commutes on 20-inch wheels with a 750W motor.
Ride1Up's lightweight premium commuter, a clean single-speed or belt-drive e-bike with a hidden battery and minimalist frame.
Ride1Up's adventure touring commuter, a 750W Class 2-3 e-bike with a large battery built for longer-distance riding.
Ride1Up's fully-loaded commuter, with integrated lighting, fenders, a rear rack, and a 750W motor for everyday urban riding.
Ride1Up's torque-sensing commuter, with a 750W motor producing 90Nm and a natural, responsive pedal-assist feel.
Ride1Up's full-size all-around e-bike, a versatile commuter built to handle pavement, light trails, and daily errands.
Ride1Up's mid-drive flagship, powered by a German Brose motor for a smooth, natural pedaling feel on a touring-oriented frame.
Ride1Up's ultra-light carbon fiber e-bike, built for fitness and road riding with a discreet motor and minimal weight.
Ride1Up's trail-ready electric mountain bike, a hardtail e-MTB with suspension and wide tires for singletrack and dirt.
Ride1Up's moped-style platform, a full-power e-bike that switches between Class 2, Class 3, and off-road modes, available in hardtail and full-suspension builds.
Ride1Up's Warranty: What It Covers and Where It Stops
Ride1Up gives each new e-bike a limited warranty against manufacturer's defects only. Five terms decide what that is worth to you.
One year, manufacturing defects only
Ride1Up grants a 1-year guarantee for manufacturing defects only. Warranty claims only exist for initial faults that were already present at the time of handover.
Report shipping damage within 3 working days
A bike that arrives damaged must be reported by phone or e-mail within 3 working days from the date of delivery. Damage caused by shipping is not covered by any warranty, though a claim may be filed with the shipping company.
Labor for 30 days, parts for the year
Ride1Up covers labor and parts within the 30-day period after purchase, if communicated prior to the work being done. After that it ships replacement parts within the year at no charge, in the U.S. only, and the owner is responsible for labor.
Conditions that keep the warranty in effect
The electronics must not have been repaired or modified, the bike must be ridden only on paved roads and trails, and the total weight of rider and cargo must stay below the listed capacity. Every claim requires video and photographic submissions.
Defects only: accident damage is excluded
The warranty does not cover damage or failure from abuse, neglect, misuse, or accident. Those are the losses a Velosurance policy is built for.
Summary of the Ride1Up Warranty Info, reviewed September 17, 2026. Applies to the original retail purchaser of a new Ride1Up e-bike bought from Ride1Up.com or an authorized retailer and operated in the contiguous United States. The warranty is not transferable. The manufacturer decides every warranty claim, and its full published terms govern.
Why Velosurance is best for your Ride1Up
Velosurance is a stand-alone policy that covers theft and accidental damage and can be optioned to create a comprehensive umbrella of protection for your cycling lifestyle.
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