What is the difference between Markel and Velosurance?

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Markel is Velosurance's underwriting partner. Markel handles the financial side of the policy and Velosurance handles service and management. Whether the policy is issued under the Velosurance or Markel name, the policy and the premium are identical.

Velosurance is owned and staffed by insurance professionals who are also bicycle riders, so when you call you are talking to another cyclist who understands your policy.

Who underwrites and backs my policy?

Markel American Insurance Company, based in Glen Allen, Virginia, underwrites and issues the policy. It is rated A (Excellent) by A.M. Best in Financial Size Category XIV ($1.5 billion to $2 billion), so the financial backing behind a claim is substantial. More on the company is in who underwrites your policy.

Who handles my policy and claims day to day?

Velosurance manages your policy and walks you through a claim from start to finish. Most changes you can make yourself through the client portal at any hour, and the team is ready for anything the portal does not cover.

What makes Velosurance different from a general insurer?

Focus and subject matter expertise. Velosurance only insures bicycles and the riders, not the broader risk portfolio. The full picture is in what Velosurance is.

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Nothing in these FAQ pages will amend, change or modify the wording of the issued policy.