How is diminished value covered by the policy?

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Your bike is repaired to pre-damage condition with zero signs of previous damage, so it looks and rides as it did before the loss.

The caveat worth knowing: the policy conditions do not separately cover diminished value, which is the gap between what a bike would sell for with a clean history and what it fetches once a repair is on record.

What condition will my bike be in after the repair?

The repair restores the bike to its pre-damage condition with zero signs of previous damage. A quality job leaves no visible trace of the loss, so the bike performs and presents the way it did before the claim. How a frame is repaired or replaced depends on the material and the damage, which we cover in when a frame gets replaced.

Do I need to tell a buyer about a past repair?

Because a quality repair leaves no visible trace, it is incumbent upon the bike owner to disclose previous repairs to a prospective purchaser. Sharing the full history keeps the sale honest and protects you from a dispute later, even though the repair itself is invisible.

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Nothing in these FAQ pages will amend, change or modify the wording of the issued policy.