Frequently Asked Questions

What if I want my damaged frame replaced?

If the inspection determines that a repair can be completed in a way that will not affect the bike’s safety or integrity, then the policy will reimburse the repair cost along with all other costs directly associated with the loss. How you chose to spend the claim reimbursement is up to you. If you do not wish to have the frame repaired, you can put the reimbursed amount towards the purchase of a new frame.

More information on carbon fiber frame repair can be found here.

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