Frequently Asked Questions

Popular questions

Will the policy renew automatically?
How do I cancel a policy?
Do you provide coverage in Canada?
How quickly will my claim get paid?
Can I insure my bike only for 1 riding season?
I plan on racing my bike. Will I be covered?
What is a deductible?
Can I cancel the policy if I sell my bike?
What do I do if my bike is stolen?
Cyclist liability, and why you might need it
How much insurance do I need?
Cycling association discounts
Markel and Velosurance. The difference.
Do I need to lock my bike to an immovable object when the bike is inside my closed garage?
Why is Velosurance bicycle insurance superior to other insurance for bikes?
Will a frame repair void the warranty?
How much does a policy cost?
Does Velosurance cover e-bikes?
The price to replace my bike is now $1000 more than I paid for my bike three years ago. Can I insure my three year old bike for the current replacement cost?
How do I value my bicycle?
Is there a cancellation fee?

Nothing in these FAQ web-pages will amend, change or modify the wording of the issued policy.

Who is the insurance company backing Velosurance?

The Velosurance bicycle policy is underwritten and issued by Markel American Insurance Company, located in Glen Allen, Virginia. Markel is rated A (Excellent) by A.M. Best in Financial Size Category XIV ($1.5 Billion to $2 Billion).

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Related questions

Does Velosurance cover e-bikes?

Velosurance offers an insurance policy to cover Class 1, 2, and 3 e-bikes with an all risk, replacement cost policy without depreciation or deduction for the age of the e-bike

How do I update my premium payment method?

Please go to velosurance.com/client/ and update the complete card information by selecting Payment Information from the vertical navigation panel at screen left. We do not store the card number so we need the card information again.

Markel and Velosurance. The difference.

Markel is the underwriting partner for Velosurance and whether the policy is issued by Velosurance or Markel the policy and premium are the same.

Velosurance INC

500 NE Spanish River Blvd Suite 103C
Boca Raton, FL 33431
P: 888-663-9948
E: support@velosurance.com

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D/B/A in CA as Velosurance Bicycle Insurance Solutions
Policies underwritten by Markel American Insurance,
4521 Highwoods Parkway, Glen Allen, VA 23060