Frequently Asked Questions

Is cosmetic damage covered?

Unfortunately dings on your bike are inevitable and equally as unfortunate is that, just like your car insurance company doesn't cover door dings on your car, a Velosurance issued policy does not cover cosmetic damage unless there is structural damage associated with the damage that would make the bicycle unsafe to ride. Cosmetic damage such as dings, scuffs and scratches is not covered. If your bike has annoying cosmetic damage we recommend contacting a bicycle restoration/repair company like Kane Bikes @  https://www.kanebikes.com/carbonrepair/ A bicycle restoration company can refurbish a cosmetically damaged bicycle to "as new" condition.

Was this reply helpful?